Supplier Resources

Information regarding invoice and payment inquiries, code of conduct, W-9, credit reference and procurement resources.


Credit Reference Letter    (English | French)

Ghost Card Enrollment    (English French)

Global Supplier Code of Conduct

Insurance Matrix and Sample COIs

Supplier Diversity Affidavit    (English)

Sustainable Forestry Policy    (English French)

Terms and Conditions – Canada    (English French)

Terms and Conditions – U.S.    (English French)

Terms and Conditions – Cambridge, UK

Terms and Conditions – Winsford, UK

Payment Instructions    (English French)

W-9    (English)

Invoice and Payment Inquiries

Please contact our shared services team at:

SBS Mills


Americas Converting

For Europe and International inquiries, please use our Contact Us form.